Get 10% discount on your next order. Subscribe to our newsletter
Everything you need to know about handling our products.
Read on.
Take care of your KOMONO glasses with some simple rules.
Polarized glasses: They are designed to block or reduce the glare from reflected light. This can be caused by water, snow and glass. This glare can distort the true colour of an object and makes it more difficult to distinguish. The main difference is that polarized lenses are designed specifically to block the glare from reflected light.
Non-polarized glasses: These lenses will only block intense light.
Polarized or not – all our sunglasses block UVA and UVB.
All sunglasses in which you can replace the standard lenses with prescription lenses are marked with <image> icon.
We sell opticals and prescription sunglasses in our Antwerp flagship store:
KOMONO Antwerp
Kammenstraat 46
2000 Antwerp
Belgium
View on map
Or you can find your nearest KOMONO Optician using our Store Locator.
We do not sell our optical models online, since we believe that the assistance of a professional optician is essential for an outstanding purchase experience.
We sell opticals and prescription sunglasses in our Antwerp flagship store:
KOMONO Antwerp
Kammenstraat 46
2000 Antwerp
Belgium
View on map
Or you can find your nearest Komono Optician using our Store Locator.
You can easily change your KOMONO straps with an easy click-on/click-off system which allows you to change the straps, this includes the Mesh straps. Not all straps are interchangeable since not all of them have the same width.
Here’s an overview of the width of the straps, and which collections they fit:
Replacing strap with spring locks:
ATM stands for atmosphere and indicates the water resistance of the watch. Below you can find more information on what you can and can’t do depending on the ATM of your watch:
The Kate, Konrad and Moneypenny have 0 ATM water resistance. This means these watches should not come into contact with water.
The Harlow, Lewis, Lexi, Magnus and Winston have a water resistance of 3 ATM. Please avoid wearing the watch when showering, bathing, swimming, diving, or any activity where it is directly exposed to water.
The Mono and the Orson, have a water resistance of 5 ATM and can withstand splashes, shower and is suitable for swimming. They are not suitable for water sports, poolside diving or sea diving.
The Walther has a 10 ATM rating and can be taken swimming at the surface or snorkelling at a shallow depth but cannot be taken scuba diving. Please note that if your leather strap is exposed to water, it can dry the leather and cause damage to the wristband, hence we advise to go swimming with the mesh band only.
Rubber seals are used to seal the case against dust and moisture. Rubber can be affected by certain chemicals. Should water or condensation appear in the watch, have the watch checked immediately by a professional, as water can irreparably damage the electronic components. After any contact with salt water, immediately clean the watch with fresh water. If your watch has a push-down crown, please ensure it is pushed down at all times as water damage caused by the crown left unlocked is not covered under warranty.
We recommend that you do not wear/leave your watch in a shower, sauna, or a hot bathroom as the extreme heat can cause the metal components to expand at a different rate to the rubber gaskets. This can create tiny openings that can allow water droplets to penetrate the watch.
We don’t suggest replacing the battery yourself, as it requires some special tools and you could damage the watch. All Komono flagship stores or any watch repair shop or jeweller should be able to assist you with the battery replacement.
We don’t provide an inhouse repair service however we do have a limited amount of spare parts which could help you out -please contact our support team for availability. You can also visit one of our official retailers, who might be able to repair your item.
Please check our Store Locator to find a store near to you.
Please contact us on support@komono.com, if you need advice or assistance.
Yes, if an item is sold out you can request to receive notice when it restocks. We will restock the item as soon as possible.